{"id":24,"date":"2024-02-11T15:14:25","date_gmt":"2024-02-11T14:14:25","guid":{"rendered":"https:\/\/marmotzet.ch\/?page_id=24"},"modified":"2026-04-17T08:53:21","modified_gmt":"2026-04-17T06:53:21","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/marmotzet.ch\/en\/conditions-generales\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<p>[et_pb_section fb_built= \u00bb1\u2033 _builder_version= \u00bb4.24.0\u2033 _module_preset= \u00bbdefault \u00bb background_color= \u00bb#EFEBDC \u00bb custom_padding= \u00bb||2px||| \u00bb global_colors_info= \u00bb{} \u00bb][et_pb_row _builder_version= \u00bb4.24.0\u2033 _module_preset= \u00bbdefault \u00bb global_colors_info= \u00bb{} \u00bb][et_pb_column type= \u00bb4_4\u2033 _builder_version= \u00bb4.24.0\u2033 _module_preset= \u00bbdefault \u00bb global_colors_info= \u00bb{} \u00bb][et_pb_text _builder_version= \u00bb4.24.0\u2033 text_font= \u00bb|||||||| \u00bb text_font_size= \u00bb16px \u00bb text_line_height= \u00bb1.8em \u00bb header_font= \u00bb|||||||| \u00bb header_2_font= \u00bbAmatic SC|700||||||| \u00bb header_2_text_color= \u00bbrgba(0,0,0,0.83) \u00bb header_2_font_size= \u00bb80px \u00bb header_2_line_height= \u00bb1.2em \u00bb header_3_font= \u00bbAmatic SC|700||||||| \u00bb header_3_text_color= \u00bb#ee6a5b \u00bb header_3_font_size= \u00bb80px \u00bb header_3_line_height= \u00bb1.2em \u00bb custom_margin= \u00bb99px||||false|false \u00bb header_2_font_size_tablet= \u00bb60px \u00bb header_2_font_size_phone= \u00bb32px \u00bb header_2_font_size_last_edited= \u00bbon|phone \u00bb header_3_font_size_tablet= \u00bb60px \u00bb header_3_font_size_phone= \u00bb32px \u00bb header_3_font_size_last_edited= \u00bbon|phone \u00bb locked= \u00bboff \u00bb global_colors_info= \u00bb{} \u00bb]<\/p>\n<h2 style=\"text-align: center;\">General Terms and Conditions<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built= \u00bb1\u2033 _builder_version= \u00bb4.24.0\u2033 _module_preset= \u00bbdefault \u00bb background_color= \u00bb#EFEBDC \u00bb background_image= \u00bbhttp:\/\/marmotzet.ch\/wp-content\/uploads\/2024\/02\/\u2014Pngtree\u2014paw-vector-foot-trail-print_5199286.png \u00bb background_size= \u00bbinitial \u00bb background_blend= \u00bboverlay \u00bb custom_padding= \u00bb1px||||| \u00bb global_colors_info= \u00bb{} \u00bb][et_pb_row _builder_version= \u00bb4.24.0\u2033 _module_preset= \u00bbdefault \u00bb background_color= \u00bbrgba(255,255,255,0.39) \u00bb width= \u00bb75% \u00bb max_width= \u00bb1920px \u00bb custom_padding= \u00bb50px|50px|50px|50px|true|true \u00bb border_radii= \u00bbon|50px|50px|50px|50px \u00bb global_colors_info= \u00bb{} \u00bb][et_pb_column type= \u00bb4_4\u2033 _builder_version= \u00bb4.24.0\u2033 _module_preset= \u00bbdefault \u00bb global_colors_info= \u00bb{} \u00bb][et_pb_text _builder_version= \u00bb4.27.5\u2033 _module_preset= \u00bbdefault \u00bb text_font= \u00bbPoppins|300||||||| \u00bb text_font_size= \u00bb16px \u00bb hover_enabled= \u00bb0\u2033 global_colors_info= \u00bb{} \u00bb sticky_enabled= \u00bb0\u2033]<\/p>\n<p><span>Marmotzet, Adilia Faivre (the \u201cMountain Leader\u201d), offers organised and guided outdoor activities for any interested individual (the \u201cParticipant\u201d). The following general terms and conditions form an integral part of the contract between the Mountain Leader and the Participant.<\/span><\/p>\n<p><span><\/span><\/p>\n<h2><b>Registration<\/b><\/h2>\n<p><span>The contractual basis is the Participant\u2019s registration, whether written or verbal, via the website, email or phone. These general terms and conditions apply from that moment. By registering, the Participant confirms having read, understood and accepted these terms.<\/span><\/p>\n<p><span>The registration is considered complete once payment has been received. The Mountain Leader reserves the right to validate or refuse a registration and may cancel it at any time before the activity begins, without having to provide a reason.<\/span><\/p>\n<p><span><\/span><\/p>\n<h2><b>Prices and payment terms<\/b><\/h2>\n<p><span>The recommended rates by ASAM-SWL are CHF 500 for a full day and CHF 380 for less than 4 hours. The Mountain Leader reserves the right to apply different rates depending on the services provided, the size or the composition of the group.<\/span><\/p>\n<p><span>The price includes the organisation and guiding services of the Mountain Leader during the activity.<\/span><\/p>\n<p><span>Unless otherwise stated, the price does not include accommodation, transport, meals, drinks, personal expenses or equipment (including snowshoes or avalanche safety equipment).<\/span><\/p>\n<p><span>The full amount must be paid at the time of registration. Payments can be made by bank transfer or TWINT. Cash payments are not accepted.<\/span><\/p>\n<p><span><\/span><\/p>\n<h2><b>Cancellation conditions<\/b><\/h2>\n<p><span>If the Participant cancels their registration, specific cancellation conditions may apply if stated. Otherwise, the following applies:<\/span><\/p>\n<p><span>- Cancellation up to 7 days before the activity: 0% of the total amount is due<\/span><\/p>\n<p><span>- Cancellation from 7 days before the activity: 50% is due<\/span><\/p>\n<p><span>- Cancellation from 2 days before the activity: 100% is due<\/span><\/p>\n<p><span>Outdoor activities depend on external factors such as weather and natural conditions. The Mountain Leader reserves the right to modify the itinerary before or during the activity, or to cancel it for safety, health or comfort reasons. The price remains unchanged in case of itinerary modifications.<\/span><\/p>\n<p><span>In case of cancellation by the Mountain Leader, an alternative date or a full refund will be offered.<\/span><\/p>\n<p><span><\/span><\/p>\n<h2><b>Third-party services<\/b><\/h2>\n<p><span>In some cases, the Mountain Leader may make reservations (accommodation, transport) on behalf of the participants. The related costs may be invoiced separately or advanced by the Mountain Leader on behalf of the Participant.<\/span><span><\/span><\/p>\n<p><span>These services are provided by third-party providers and are subject to their own terms and conditions, particularly regarding cancellation and refunds.<\/span><span><\/span><\/p>\n<p><span>The Mountain Leader acts solely as an intermediary and cannot be held responsible for any changes, cancellations or conditions related to these services.<\/span><span><\/span><\/p>\n<p><span>These services may be non-refundable.<\/span><\/p>\n<p><span><\/span><\/p>\n<h2><b>Liability and insurance<\/b><\/h2>\n<p><span>The organisation and supervision are ensured by the Mountain Leader, who holds the required qualifications and is covered by professional liability insurance.<\/span><\/p>\n<p><span>The Participant must be in good health and physical condition. Any medical condition (e.g. diabetes, epilepsy, heart conditions, allergies, asthma) or concerns (e.g. fear of heights) must be communicated at the time of registration. The Participant is responsible for bringing any necessary medication.<\/span><\/p>\n<p><span>The Participant acknowledges the inherent risks of mountain activities and participates at their own responsibility. <\/span><span><\/span><span>They are responsible for their personal belongings, their behaviour and for following the instructions given by the Mountain Leader.<\/span><\/p>\n<p><span>The Participant is responsible for bringing appropriate equipment. The Mountain Leader reserves the right to refuse participation if the equipment is inadequate.<\/span><\/p>\n<p><span>The Participant is responsible for their own health, accident and repatriation insurance, including mountain rescue (e.g. helicopter rescue). Personal liability insurance is also required. Cancellation insurance is strongly recommended.<\/span><\/p>\n<p><span><\/span><\/p>\n<h2><b>Use of photos and videos<\/b><\/h2>\n<p><span>Photos and videos may be taken during the activity. By participating, the Participant agrees to be photographed or filmed and authorises the Mountain Leader to use this content for marketing and promotional purposes. If the Participant does not agree, they must inform the Mountain Leader before the activity. Otherwise, consent is assumed.<\/span><\/p>\n<p><span><\/span><\/p>\n<h2><b>Jurisdiction<\/b><\/h2>\n<p><span>Swiss law applies exclusively.<\/span><\/p>\n<p><span>Version valid from April 17, 2026<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built= \u00bb1\u2033 _builder_version= \u00bb4.24.0\u2033 _module_preset= \u00bbdefault \u00bb background_image= \u00bbhttp:\/\/marmotzet.ch\/wp-content\/uploads\/2024\/02\/IMG-20230205-WA0018.jpg \u00bb background_position= \u00bbtop_center \u00bb box_shadow_style= \u00bbpreset1\u2033 global_colors_info= \u00bb{} \u00bb][et_pb_row custom_padding_last_edited= \u00bbon|desktop \u00bb _builder_version= \u00bb4.24.0\u2033 background_color= \u00bb#efebdc \u00bb width= \u00bb70% \u00bb width_tablet= \u00bb95% \u00bb width_phone= \u00bb \u00bb width_last_edited= \u00bbon|desktop \u00bb max_width= \u00bbnone \u00bb module_alignment= \u00bbcenter \u00bb overflow-x= \u00bbvisible \u00bb overflow-y= \u00bbvisible \u00bb custom_margin= \u00bb80px||80px||false|false \u00bb custom_padding= \u00bb60px|7vw|4vw|7vw|false|false \u00bb custom_padding_tablet= \u00bb|40px|||false|false \u00bb custom_padding_phone= \u00bb \u00bb scroll_scaling_enable= \u00bbon \u00bb scroll_scaling= \u00bb0|50|50|100|90%|120%|90% \u00bb border_radii= \u00bbon|200px|200px|200px|200px \u00bb border_radii_tablet= \u00bb|0px||| \u00bb border_radii_phone= \u00bb \u00bb border_radii_last_edited= \u00bbon|tablet \u00bb box_shadow_style= \u00bbpreset1\u2033 global_colors_info= \u00bb{} \u00bb][et_pb_column type= \u00bb4_4\u2033 _builder_version= \u00bb4.16\u2033 global_colors_info= \u00bb{} \u00bb][et_pb_text _builder_version= \u00bb4.24.0\u2033 text_font= \u00bbPoppins|300||||||| \u00bb text_font_size= \u00bb16px \u00bb text_line_height= \u00bb1.8em \u00bb header_font= \u00bb|||||||| \u00bb header_2_font= \u00bbAmatic SC|700||||||| \u00bb header_2_font_size= \u00bb60px \u00bb header_2_line_height= \u00bb1.2em \u00bb text_orientation= \u00bbcenter \u00bb width= \u00bb75% \u00bb module_alignment= \u00bbcenter \u00bb header_2_font_size_tablet= \u00bb60px \u00bb header_2_font_size_phone= \u00bb32px \u00bb header_2_font_size_last_edited= \u00bbon|phone \u00bb locked=\u201doff\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<h2>Are you looking for a professional for your next adventures?<\/h2>\n<p><span>Look no further! I am here to turn every trip into an unforgettable experience. Whether to conquer peaks or explore hidden landscapes, I guide you through tailor-made adventures, designed specifically to meet your escape aspirations.<\/span><\/p>\n<p>[\/et_pb_text] button_text= \u00bbHere we go! \ud83d\ude0d \u00bb button_alignment= \u00bbcenter \u00bb _builder_version= \u00bb4.24.0\u2033 _dynamic_attributes= \u00bbbutton_url \u00bb custom_button= \u00bbon \u00bb button_text_size= \u00bb18px \u00bb button_text_color= \u00bb#FFFFFF \u00bb button_bg_color= \u00bb#588C7F \u00bb button_border_color= \u00bbrgba(0,0,0,0) \u00bb button_border_radius= \u00bb50px \u00bb button_font= \u00bb|700||||||| \u00bb button_icon= \u00bb$||divi||400\u2033 background_layout= \u00bbdark \u00bb custom_padding= \u00bb15px|40px|15px|40px|true|true \u00bb global_colors_info= \u00bb{} \u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions. Marmotzet, Adilia Faivre (the &quot;Mountain Guide&quot;) offers organized and guided outdoor activities for any interested individual (the &quot;Participant&quot;). The following general terms and conditions form an integral part of the contract between the Mountain Guide and the Participant. Registration. The contractual basis is the Participant&#039;s written or oral registration, completed on [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"difl_page_category":[],"class_list":["post-24","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/marmotzet.ch\/en\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marmotzet.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marmotzet.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marmotzet.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/marmotzet.ch\/en\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":10,"href":"https:\/\/marmotzet.ch\/en\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":1636,"href":"https:\/\/marmotzet.ch\/en\/wp-json\/wp\/v2\/pages\/24\/revisions\/1636"}],"wp:attachment":[{"href":"https:\/\/marmotzet.ch\/en\/wp-json\/wp\/v2\/media?parent=24"}],"wp:term":[{"taxonomy":"difl_page_category","embeddable":true,"href":"https:\/\/marmotzet.ch\/en\/wp-json\/wp\/v2\/difl_page_category?post=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}